Store policy

Shipping

Free shipping is only for purchases shipped within Canada. Shipping to the USA is a flat $30. If you want your purchase shipped directly to someone else, let me know in the notes in the cart section and I can attach a gift note from you with what you would like to say.

When you order a product, it will be sent through Canada Post, which should take approximately seven business days. For international destinations, shipping costs will be added to the price of the product. Any customs or border charges are the responsibility of the buyer.

Refunds and exchanges

The buyer must contact me within 14 days of delivery, and items must be returned within 30 days of delivery. No exchanges or cancellations will be refunded.

Because of the nature of these items, unless they arrive damaged or defective, returns will not be accepted for custom or personalized orders.

If the product arrives damaged at your destination, I will require photographs emailed to me in order to discuss further arrangements. The buyer is responsible for shipping the item back to me.

Payment methods

Credit and debit cards, PayPal and e-transfer. Offline payments are available by arrangement.